- We operate two warehouses; in Merseyside, UK and in Hong Kong. The products may ship from either, depending on stock.
- The VAT or other applicable taxes are prepaid, and therefore the product price is the final price.
- After placing an order, you will receive an order confirmation in your email address. Please check all folders.
- Order processing takes 3 days on average, you will receive the tracking information in your email address in around 3 days from placing your order.
- Delivery time (processing and shipping) is 8-10 days for UK and 8-12 days for US & EU.
- Fully branded designer items take an extra 5 days for processing, therefore delivery is 12-16 days.
- For any issues, you may contact us via our online contact form. We commit to replying to all inquiries within 24 hours.
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